Shipping Policy

1. Shipping Information

At Olga Gear, we are committed to delivering your order promptly and efficiently. We currently offer Cash on Delivery (COD) as the only payment option, making it easier and safer for you to shop with us.

2. Shipping Areas

We offer shipping services to various regions. Shipping availability may depend on your location. Please check during checkout to confirm if we can deliver to your area.

3. Shipping Costs

Shipping charges are calculated based on your location and the total weight of your order. The exact shipping cost will be displayed at checkout before you confirm your order.

4. Processing Time

All orders are processed within 2-3 business days after confirmation. Orders placed on weekends or public holidays may experience a slight delay. Once your order is shipped, you will receive a confirmation and tracking number (if available) to track your shipment.

5. Delivery Time

Delivery times vary depending on your location. On average, delivery will take 5-7 business days from the time the order is shipped. Please note that delays may occur due to factors beyond our control, such as weather conditions or courier issues.

6. Cash on Delivery (COD)

We only accept Cash on Delivery (COD) as the payment method. The payment will be collected by the delivery personnel at the time of delivery. Please ensure you have the exact amount ready at the time of delivery to avoid any delays.

7. Order Tracking

Once your order is shipped, you will receive a tracking number (if applicable) to monitor the status of your shipment. If you have questions about the status of your order, you can reach out to us at [email protected].

8. Shipping Issues

If you experience any issues with your shipment, such as delays or damaged items, please contact us immediately at [email protected]. We will work with our shipping partners to resolve the issue as quickly as possible.

For any questions or concerns regarding shipping, please contact our customer service team at [email protected]